WYHIT
Wyoming Health Information Technology Services Program
The need for ongoing IT support at the local community level is critical to healthcare providers as they move from paper records to Electronic Health Records (EMR) and Healthcare Information Exchange (HIE). The WyHIO and Istonish, Inc. have partnered to establish the WYHIT, providing IT services to healthcare providers and other WyHIO members across Wyoming.
Basic services, provided to all WYHIT members include
• Tier I Service Desk - Remote desktop, laptop and server hardware support to include incident identification and isolation, ticket escalation, vendor management, incident resolution, break/fix, and customer-specific troubleshooting support
• Tier II/III Desk-side support - on-site desktop / server hardware break/fix support to include overflow, root cause analysis, irreversible corrective action support
• Access to reports from monitoring and management toolsets
• Access to Information Technology Support best practices and processes.
• WYHIT will remotely monitor the Customer’s network and perform routine and scheduled preventative network maintenance, including desktop optimization and security updates.
A full range of additional services are also available to WYHIT members, including EMR selection, implementation, implementation, adoption, and support.
Click here to see a full range of WYHIT services.
The Wyoming Health Information Organization is a non-profit private corporation whose mission is to enhance healthcare delivery in Wyoming through telehealth and health information exchange. Istonish, Inc. operates in the Rocky Mountain region providing a full range of IT services, including managed infrastructure support, technical staffing, and business consulting and support services.
Contacts:
Larry Biggio Chris Richards
Executive Director, WyHIO WYHIT Account Executive, Istonish
Cheyenne, WY Cheyenne, WY
(307) 432-4025 (307) 432-4032